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Q. Are Israel drugs safe?
Yes. All drugs sold by our Israeli pharmacy have been inspected and approved by the Medicines and Healthcare Products Regulatory Agency of the Israeli Ministry of Health. This is the federal body in Israel responsible for protecting public health. It works together with industry to maintain strict regulatory requirements for drug manufacturing and handling.
Israeli Ministry of Health safety and quality standards for pharmaceuticals are as high, if not higher, than those of your own federal regulatory board. Furthermore, many of the prescriptions Israeli pharmacies dispense contain American-made drugs. These drugs were manufactured in the same facilities under the same conditions as drugs sold in the United States.
Q. How do you ensure the safety of your products when they are dispensed, packaged, and shipped?
All Israel drugs orders are dispensed by licensed pharmacists and pharmacy technicians. Our filling pharmacies follow strict drug handling regulations set by the Israeli Ministry of Health. Each order passes through multiple safety checkpoints before it arrives at your door. This way, we ensure you always receive safe, high quality medication in the correct quantity and accurate dosage.
Here is a summary of our safety checkpoints:
- Trained quality-assurance staff review your personal and medical information.
- You are contacted at home by a health care professional from our CyberClinic. At this point you verify your information and discuss your medication needs with us.
- At our pharmacy Israeli physicians assess every prescription. We only fill doctor-approved prescriptions.
- One of our data-entry staff members enters your prescription into our online pharmacy software, which automatically checks for drug interactions. If you are taking multiple medications, this step is vital.
- Your order is dispensed by one of our pharmacy technicians, who reviews your prescription once more. English-language instructions and information are provided for all your medications.
- Your prescription and filled order are run through one last check by a licensed pharmacist. Your order is then packaged securely and delivered to your home.
Our online pharmacy is owned and operated by licensed pharmacists. All members of our team have the experience and professional knowledge to fill your prescriptions with the utmost care, under the most controlled conditions possible.
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Q. Why does medication from your Israeli pharmacy look different from medication I normally take?
Any differences you notice in the appearance of your medication are simply that – differences in appearance. The active ingredient in your drug is still the same. If you are used to buying a specific drug in pink pill form and we send it to you as blue capsules, or you expect to see a bottle and receive a box, don’t worry. These are simply differences in packaging. Fundamentally your medication is identical. If you are concerned about any medication you receive from us, call us toll-free at 1-888-635-3816
Q. Are there any drugs I can’t buy from your online pharmacy?
Yes. For legal and safety reasons we do not dispense any habit-forming drugs, narcotics or controlled substances. We do not sell ‘lifestyle’ drugs such as Viagra or Cialis. At this time, we cannot ship drugs requiring refrigeration.
We specialize in providing maintenance medications used in the treatment of chronic illnesses. It is our goal to sustain or improve the quality of life of our customers.
Naturally the products we carry are subject to availability. Under normal circumstances we should be able to provide all the medications you commonly use. To view our list of products on our Drug Browser click here.
Q. Can I return drugs to your Israeli pharmacy?
For safety reasons, we do not accept returns of any prescription or non-prescription medications, no matter what the circumstances. We do not use or re-use returned medications. If medications are returned to us, they are destroyed and disposed of appropriately. For more information, see our Return Policy.
Q. I’ll be entering personal information into your ordering form. How do you ensure my privacy?
When you enter information into one of our ordering forms, you are entering information into a secure page. This means your personal details are protected by encryption software. Your information will only be accessible to those members of our staff who require it to fill your order. Your privacy is as safe – if not safer – in our protective software as it is on your local drugstore’s computer. If you’d like more information, please read our Privacy Policy.
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If you have further questions about safety and quality standards at our Israeli pharmacy, please contact us. You can reach our Call Centre toll-free at 1-888-635-3816 |
